Privacy Policy

Last updated 7 July 2025

Who We Are
Balmattum Pty Ltd (Balmattum) (us, we, our) offers an online English language tutoring service called Balmattum Tutor and runs the website balmattumtutor.com (the Service). The Service is for adults over 18 years.

About This Privacy Policy
This page explains how we collect, use, and share your personal information when you use our Service. It also tells you about your rights as a user.

Data Controller
Balmattum is the Data Controller. We may use other companies to help collect and manage your information. You can contact us through the Contact Us page on our website.

Third Party Services
We may use other companies to help us provide our Service and to understand how you use it. These companies can only use your personal information to help us and must keep it private. Some companies we might use include Microsoft and Google. You can read their privacy policies here: [Microsoft](https://www.microsoft.com/en-gb/privacy/privacystatement) and [Google](https://policies.google.com/privacy).

Information Collection and Use
When you use our Service, we may ask for personal information like your name, email, phone number, and address. We collect this information to improve your experience with our Service. If you don’t provide some information, you might not be able to use all parts of our Service.

We will not share your information with anyone except as explained in this policy.

Visitor Comments
If you leave comments on our site, we collect the information you provide and your IP address to help reduce spam. Your comment may be checked for spam.

Media
If you upload images to our site, please do not include location data in these images. Others can see that information if they download the images.

Cookies
If you leave a comment, you can choose to save your name, email, and website in cookies. This is for your convenience so you don’t have to enter your details again. These cookies will last for one year.

When you log in, we will set cookies to remember your login details. If you log out, these cookies will be removed.

Embedded Content From Other Websites
Our articles may include content from other websites (like videos or images). These sites may collect information about you. Please check their privacy policies.

Log Data
When you access our Service from a mobile device, we may automatically collect information like your device type, IP address, and operating system. We may use third-party services like Google Analytics to help us analyse this information.

Location Information
If you allow us, we may collect information about your location to improve our Service. You can turn this off in your device settings.

Links To Other Sites
Our Service may have links to other websites. We recommend checking their privacy policies since we are not responsible for them.

International Transfer
Your information may be stored on computers outside your country, where data protection laws may be different. By giving us your information, you agree to this.

Communications
We may contact you with information or promotions. You can choose not to receive these messages by following the unsubscribe instructions in our emails.

Behavioural Remarketing
We may show ads to you on other websites after you visit ours. This uses cookies to improve your experience.

Retention of Information
If you leave a comment, we keep it and its data indefinitely to help with future comments. Registered users can see and edit their personal information at any time.

We keep your information as long as we need to or think it is useful. We do not have to keep it forever. We can delete your information at any time without telling you, unless the law says we must keep it. You should also keep your own backup records.

What Rights You Have Over Your Data
If you have an account or left comments, you can request a file with your personal data or ask us to delete it. We will keep some information for legal or security reasons.

Access and Correction
You can access and correct your personal information in certain situations. Contact us if you want to do this.

Children’s Privacy
We do not collect personal information from anyone under 18 years old. If you are a parent and believe we have such information, please contact us.

Compliance With Laws
We may share your information if we believe it is necessary to protect our rights or comply with the law.

Business Transaction
If we sell or buy businesses, your information may be part of that process.

Security
We take your information security seriously, but we cannot guarantee it will be completely secure.

Consent
By using our Service, you agree to how we handle your personal information. If you want to take back your consent, contact us.

Complaints
You can make a complaint if you believe we have violated your privacy rights.

Changes To This Privacy Policy
We may update this policy from time to time. Please check back for any changes.

How To Contact Us
Feel free to contact us about our Privacy Policy through the Contact Us page on our website.